How to Use Skype for Skills Training

I have a love/hate relationship with Skype. So do you. VOIP and video chat are only as good as the weakest connection—usually mine. But I must admit I can’t do without it. What I’ve noticed recently, however, is that most people don’t realize how Skype can be used for training. Here’s the answer. Organizations rely […]

Why Video is Essential to Software Training

In the modern digital world, technical expertise is the ultimate advantage. To survive, every technology company must enable its staff, resellers, and end users to understand and benefit from their product. Here are the ways interactive video can make that happen. Let’s be honest. It’s hard for many of us to keep track of all […]

Why Video is Essential to Sales Training

An agile, competent sales team is essential to company success. Right? But in today’s chaotic business climate, traditional training often falls short—putting that success at risk. Here are some reasons why online video (properly used) is essential to making sales training effective. Let’s be honest. Effective sales training is hard to realize—and harder still to […]

Does “Silent Video” Have a Role in Professional Training?

The use of online “silent video” has created a stir in marketing circles (notably Facebook). But does it have implications for other users of online video—like professional trainers? “Content crafter” Ash Read recently unearthed a remarkable fact: 85% of Facebook videos are viewed with the sound off. His excellent blog pointed out how such videos […]

Question Authoring & More Enhanced in New Viddler Training Suite Update

On June 23, the Viddler Training Suite will be updated to include question feedback authoring and other enhancements. This frequently requested feature will allow trainers to create more engaging multiple choice questions at any point in the video timeline. Public response to Viddler Training Suite (VTS), at the recent FocusOn and LTEN events, has been overwhelmingly positive. Corporate […]

3 Ways to Use Multiple Choice Questions in Videos

Scholars and educators have written—ad nauseum—about what constitutes a valid question. (If you don’t believe me, Google the phrase “theory of asking questions.”) This blog won’t resolve that philosophical problem. But, it could help corporate trainers. Trainers who use an LMS or an online learning portal struggle to come up with meaningful questions. By definition, […]

The Art of Providing Effective Feedback

Professional skills trainers have shown increased interest in Viddler Training Suite, our video-based learning portal. In part, they love the idea of providing feedback—in context—on a learner-submitted practice video. That has sparked some lively conversations on what constitutes good feedback. During these discussions, an intrepid Viddler intern handed me the book, HBR Guide to Delivering Effective […]

Viddler to Introduce In-Video Question Authoring & Reporting at FocusOn

At Learning Solutions FocusOn Video event in Austin, June 8–10, we will be introducing a major upgrade to our online learning portal offering, the Viddler Training Suite (VTS). The upgrade includes an easy authoring interface for adding multiple choice questions to any point in the video timeline. Each answer can also include a “jump to” […]

No Time to Create Training Course Content? You Already Have Some!

At a recent content repurposing seminar at Liquid Interactive, I had an interesting conversation with a colleague, Linda Backo. We talked about repurposing existing content for marketing, but soon realized the same principles apply to training. Repurposing content for training just doesn’t receive as much attention as it does in marketing. Companies reuse marketing content […]

Are Documents Still Relevant for Training?

The worst training experience of my career was as an apprentice in a print shop. I was given a set of woefully outdated pamphlets. Except as sleep aids, they were useless. Fast forward to 2016. Training manuals are no longer printed documents, but they can be just as bad. In the age of video training, […]