We’ve recently launched the first ever digital scenario based training module that doesn’t prompt the learner to answer pre-selected questions. Why is this important?
Most digital scenario based training involves viewing a video with questions during or at the end of the video followed by some kind of grading or scoring. But if you’re looking to understand or assess what a learner already knows there is very little to report or available – until now.
Currently, most scenario-based video training approaches use Articulate (or competitive software), which can be expensive and cumbersome to use. Articulate for example, allows trainers and instructional designers to embed questions at specific points in a video to check the knowledge of learners. These can be multiple choice questions or free text, but either way the trainee is being prompted to respond to something that happened and how to resolve it. All after the fact.
What if it was possible to present a scenario to a trainee either good or bad, where the trainee needs to identify a situation while it is happening and without prompting? In this way, trainees must be able to identify when something has the potential for a different or negative outcome. Being able to identify when something might go wrong without being prompted, reinforces the ability to apply internalized knowledge. Think of this as learning that’s focused on the leading indicators not the lagging measures.
This sounds complicated and time consuming to pull off, but with the Video Training Suite (VTS), all you’ll need is the recording of a phone call and +/- 10 minutes to set up the scenario. Don’t record your phone calls? No problem. My colleague and I created a scenario with 1) a simple script, 2) the voice recorder in VTS and 3) a moment to set what time points in the video where I wanted my employees to identify potential issues to note. All this took about 45 minutes of my time that included creating the script. It’s that simple. 1. 2. 3.
Would you like to see what it looks like? We’ll need an active email address to get you a link and we’ll follow up with how accurate you were in identifying correct point in time in the scenario.